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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Eckert products

The group "New Technologies" offers for review the products of the plant Eckert: plasma cutting machines, autogenous cutting machines, waterjet cutting machines, laser cutting machines, robots, CNC systems, software, cutting tables, ventilation systems, additional equipment
  • Plasma and autogenous cutting machines Eckert
    Plasma and autogenous cutting machines
    TOPAS HD, etc.
  • Waterjet cutting machines Eckert
    Waterjet cutting machines
    OPAL WATERJET, etc.
  • Laser cutting machines Eckert
    Laser cutting machines
    DIAMOND FIBER, etc.
  • Robots for welding Eckert
    Robots for welding
    ROBOT and others.
  • Universal pipe and profile cutting systems Eckert
    Universal pipe and profile cutting systems
    Koral et al.
  • CNC systems, software Eckert
    CNC systems, software
    CNC ECS872, etc.
  • Cutting tables Eckert
    Cutting tables
    1-channel, etc.
  • Ventilation systems Eckert
    Ventilation systems
    PFC et al.
  • Additional equipment Eckert
    Additional equipment
    Vortex 3D, etc.

NEW TECHNOLOGIES GROUP

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